Privacy Policy
Effective Date: December 12, 2025
Leather Repair Clinic (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, view our content, or contact us through our contact form.
OVERVIEW
Our website is designed to provide information about our services, showcase our work, and allow potential customers to contact us. We collect only the information necessary to respond to inquiries and provide repair services.
INFORMATION WE COLLECT
We collect information only when you voluntarily submit it to us through the Contact Us form.
This information may include:
• First and last name
• Phone number
• Email address
• Description of the repair or service you are requesting
• Photos you upload related to your repair request (if applicable)
• Any additional information you choose to include in your message
We do not collect:
• Payment or billing information
• Credit or debit card details
• Banking information
• Government-issued identification numbers
Please do not upload sensitive personal information in photos, such as identification documents, credit cards, or unrelated personal images.
HOW WE USE YOUR INFORMATION
We use the information you provide only to:
• Respond to inquiries and messages
• Provide estimates or service information
• Communicate with you regarding repair requests
• Improve our services and customer communication
• Maintain basic internal records related to inquiries
We do not use your information for advertising profiling or automated decision-making.
PHOTOS AND MEDIA
Photos submitted by customers or taken before and after a completed repair may be used for portfolio, marketing, and promotional purposes, including display on our website, Google Business Profile, and social media platforms.
We take reasonable steps to avoid publishing personal or sensitive information, such as names, faces, addresses, or identifying details, unless permission is explicitly provided.
If you do not want photos of your repair to be used for promotional purposes, you may inform us at the time of service or by contacting us.
COOKIES AND BASIC WEBSITE DATA
Our website may use basic cookies or similar technologies necessary for:
• Website functionality
• Security and performance
• Basic analytics to understand general site usage
These cookies do not collect sensitive personal information. You may disable cookies through your browser settings; however, some site features may not function properly.
SHARING OF INFORMATION
We do not sell, rent, or trade your personal information.
We may share limited information only:
• With trusted service providers who assist in operating the website (such as hosting or email services)
• When required by law or to protect our legal rights, safety, or property
DATA RETENTION
We retain personal information only for as long as necessary to respond to your inquiry, provide services, or comply with legal obligations.
DATA SECURITY
We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
CHILDREN’S PRIVACY
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
YOUR PRIVACY RIGHTS
You may request to:
• Access the personal information we have about you
• Correct inaccurate information
• Request deletion of your information, subject to legal or business requirements
To make a privacy-related request, contact us using the information below.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
CONTACT INFORMATION
If you have questions about this Privacy Policy or how your information is handled, contact us:
Leather Repair Clinic
Asheville, NC
Email: Leatherrepairclinic@gmail.com
Phone: +1 828-808-7742
Website: leatherrepairclinic.com